With over 26 years of experience in business development, sales operations, and project management across both private and healthcare sectors, I bring a proven ability to drive growth and deliver results in any environment.
As a Certified Trainer, Analyst, and Project Manager, I have consistently enhanced operational efficiency, increased sales, and maintained tight control over costs. In my role as Partner at Applied Computer Technologies, I led sales and operations, helping to grow the company into a firm serving over 200 active clients with a 94% retention rate. These experiences have also allowed me to build strong, lasting relationships with nonprofit organizations, strategic partners, internal teams, and vendors.
Proficient in LinkedIn, Microsoft Office Suite (Word, Excel, PowerPoint), Adobe, and CRM platforms such as Salesforce, I leverage technology to drive B2B sales, manage SaaS pipelines, and support go-to-market strategies. My experience spans lead generation, customer lifecycle management, and strategic partnerships. I take a data-informed, relationship-driven approach to business development, grounded in market analysis, revenue forecasting, and persuasive communication.
As Co-Founder and Partner at Applied Computer Technologies (ACT), I spent over two decades optimizing operations, enhancing client service, and improving cost-efficiency. I led business development efforts that expanded the firm’s footprint by 400% while maintaining a 94% client retention rate. This entrepreneurial experience honed my ability to work independently, lead high-performing teams, and manage complex projects with precision. Leveraging my certifications as a Trainer, Analyst, and Project Manager, I consistently drove operational improvements, revenue growth, and performance optimization.
I thrive in environments that demand both strategic vision and hands-on execution. Whether working autonomously or cross-functionally, I deliver measurable results. My expertise in sales planning, client acquisition, and relationship management empowers me to identify and capitalize on high-impact opportunities that drive sustained business value.
With over five years of experience as an Epic Credentialed Trainer/Analyst and certifications in ASAP, Epic Secure Chat, Orders, ClinDoc, Optime/Optesia, Rover, and Willow, I bring both depth and versatility to Epic training and implementation initiatives. My strong command of Learning Management Systems (LMS) and hospital intranet platforms also equips me to design and deliver effective, engaging training programs across diverse clinical environments.
Throughout my career, I have specialized in delivering Epic training to both clinical and non-clinical staff in various settings—including classrooms, emergency rooms, operating suites, hospital units, physician offices, and remote environments. As the sole Epic Credentialed Trainer/Analyst at St. Joseph Hospital, a 200+ bed facility, I developed customized instructional materials and training aids that supported successful system-wide Epic adoption and subsequent updates.
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